We highly recommend making warranty registration an integral part of your Duroflex shopping journey. While we stand by our quality standards, there might occur a scenario when you are not satisfied with your purchase. Warranty registration will enable us to help you claim the warranty benefits you deserve.
We strongly advise you to register the Warranty within 10 days of purchase. The warranty details are present in the warranty card that comes along with the mattress. The warranty details for other products are mentioned on the respective product page on the website.
Once you provide us with all the necessary information via the Warranty Registration Form, we generate a Warranty Number that is shared with you via email within 48 - 72 hours. You can use this Warranty Number to claim your warranty if the need arises.
An invoice is a mandatory document for registering the warranty. In absence of the invoice, We won't be accepting the request.
We recommend that you check the product page on the website and read our warranty policies to check for eligibility.
All Duroflex products are designed and manufactured to meet the highest quality and performance standards. If you encounter any difficulties while using your product, we recommend that you first consult the manual provided with the product or look up the warranty information of the product on the website. Read through our warranty policy for more details.
We are always around to support and help you with your concerns. Please feel free to reach out to our customer support executives at or drop an email at support@duroflexworld.com. We are available from Monday to Saturday (9am to 6pm).
